Privacy Policy

---

  Effective Date: 23/02/2025

Welcome to D&H Technology Leicester. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, services, and communication channels.

By using our website dhtech.uk or engaging with our services, you agree to the terms outlined in this policy.

We may collect the following types of personal data:

✔ Personal Details – Name, email address, phone number, company name, job title.
✔ Account Information – If you register for a course, service, or inquiry, we collect login details and account preferences.
✔ Payment Information – Billing address and payment details (processed via secure third-party payment gateways).
✔ Communication Records – Emails, chat messages, and customer support interactions.

✔ Device & Browser Information – IP address, browser type, operating system.
✔ Website Usage Data – Pages visited, time spent on pages, clicks, referring sites.
✔ Cookies & Tracking Technologies – We use cookies and similar tracking methods to improve user experience.

✔ If you interact with social media platforms, third-party integrations, or external training portals, we may collect additional user data as per their privacy policies.

We process personal data for the following purposes:

✔ To Provide Our Services – Including PLC programming, HMI development, automation training, and consulting.
✔ To Communicate with You – Responding to inquiries, sending updates, newsletters, and promotional offers.
✔ To Improve Our Website & Services – Analyzing trends, user behavior, and optimizing system performance.
✔ For Legal & Security Purposes – Preventing fraud, securing accounts, and complying with legal obligations.

We do not sell or trade your personal data. However, we may share your data with:

✔ Service Providers & Partners – Cloud hosting, email marketing, and payment processors.
✔ Legal Authorities – If required by law or to protect our legal rights.
✔ Business Transfers – If D&H Technology undergoes a merger, acquisition, or asset sale.

All third parties must adhere to strict data protection agreements to ensure the security of your data.

✔ We store personal data in secure cloud-based systems with encryption and access controls.
✔ We retain data only as long as necessary for business, legal, or compliance purposes.
✔ We implement SSL encryption, firewalls, and access management policies to protect user information.

Under GDPR and data protection laws, you have the following rights:

✔ Right to Access – Request a copy of your personal data.
✔ Right to Rectification – Correct inaccurate or incomplete information.
✔ Right to Erasure (Right to be Forgotten) – Request data deletion.
✔ Right to Restrict Processing – Limit how we use your information.
✔ Right to Data Portability – Request your data in a portable format.
✔ Right to Object – Opt-out of marketing emails or data processing.

To exercise your rights, please contact us at support@dhtech.uk.

We use cookies and tracking tools to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

✔ Essential Cookies – Required for website functionality.
✔ Analytical Cookies – Track website traffic and performance.
✔ Marketing Cookies – Used for personalized ads (if applicable).

You may opt-out of certain cookies, but some features may not function properly without them.

Our website may contain links to third-party websites or services (e.g., external training platforms, social media). We are not responsible for their privacy practices and encourage you to read their privacy policies.

Our services are not intended for children under 16 years old. We do not knowingly collect personal data from minors. If you believe we have collected such information, please contact us for deletion.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."

📌 Continued use of our services after updates constitutes acceptance of the revised policy.

For questions, concerns, or requests regarding this Privacy Policy, contact us at:

📍 D&H Technology Leicester
📞 07435391356
📧 Support@dhtech.uk
🌐https://dhtech.uk

🔹 Copyright © 2025 D&H Technology – All Rights Reserved.